Millie Mpay Binam
IT Support Analyst
- Role
- Senior Information Technology Support Analyst at Atrium Health
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Millie Mpay Binam
Millie Mpay Binam IT Support Analyst Greetings! My name is Millie Mpay Binam…
Experience
Senior Information Technology Support Analyst
Sep 2024 — Present · US
As a Senior IT Support Specialist in a healthcare organization, I am responsible for ensuring the seamless operation of critical IT systems and infrastructure that support patient care and organizational functions. I provide advanced technical support to end-users, troubleshoot complex hardware and software issues, and oversee the installation, configuration, and maintenance of systems, networks, and servers. My role also involves collaborating closely with cross-functional teams to identify and address system vulnerabilities, ensuring compliance with healthcare industry regulations, and implementing security measures to safeguard sensitive patient data. Additionally, I manage IT projects, lead system upgrades, and train staff on the latest technology tools, ensuring that the organization operates efficiently and securely. With a deep understanding of both healthcare IT requirements and technical expertise, I play a crucial role in enhancing system performance, minimizing downtime, and supporting the delivery of high-quality healthcare services.
Education
University of North Carolina at Charlotte
Bachelor of Science - BS, Business Management, Finance, and Related Services
2017 — 2022
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