Melonie H.

Manager Mdu Operations @Centurylink

Responsible for a team of lead operations mangers who provide frontline support to the field sales team• Evaluate and determine sales training needs for the National outside sales teams.• Analyze, streamline and document the sales processes for the field sales teams.• Establish and implement departmental polices, goals, objectives and procedures• Creating, managing and analyzing performance data to help determine gaps with in MDU, IR and AT & T sales.• Admin, trainer and liaison for the CRM tool.• Responsible for territory planning, account management.• Engage channel business partners to optimize sales opportunities and processes for Indirect and AT & T sales.