Melody W.
Remote Revenue Cycle Specialist | AR & Over-90 Reduction Expert | Dental Billing | 200+ Payments Weekly | $150K+ Monthly Collections
- Role
- Mentee Customer Success Consultant at Us In Technology
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Melody W.
Remote Revenue Cycle Specialist with 5+ years of experience optimizing dental and healthcare AR performance.I manage multi-office portfolios generating $150K+ in monthly collections, post 200+ insurance and patient payments weekly, and have reduced Over-90 claims to under 30 active accounts through structured denial recovery and follow-up strategies.I specialize in high-volume reconciliation, aging optimization, and workflow improvements that prevent revenue leakage and accelerate reimbursement timelines. I’ve also improved claim resolution speed by 25% through process redesign and accountability systems.Detail-driven, remote-ready, and results-focused — I help organizations stabilize cash flow and strengthen revenue operations.
Experience
Mentee Customer Success Consultant
Jan 2022 — Present · NC, US
As part of the Us In Technology mentorship program, • I Gained hands-on experience in customer success, client engagement, and account management while collaborating with a diverse network of tech professionals• Designed and refined strategies to improve mentee engagement, feedback collection, and overall program satisfaction• Applied data-driven approaches to enhance user training, client support, and relationship management• Developed transferable skills in process optimization, SOP creation, and cross-functional collaboration• Built a foundation in customer success methodologies, retention strategies, and operational best practices
Education
Durham Technical Community College
Associate of Arts and Sciences (A.A.S.), Dental Laboratory Technology/Technician
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.