Melody Rodriguez

About Melody Rodriguez

As a bilingual Project Manager with a focus on People, Process and Progress. I lean heavily on my emotional intelligence and emotional agility, to lead complex topics and diverse technical groups into delivering successful results. I build and develop a project team for maximum performance, providing purpose, direction, and motivation. I lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation. I coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments. I analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements. I establish and maintain relationships with appropriate client stakeholders, providing day-to-day contact on project status and changes. I am also, an experienced Executive Assistant and Office Manager with a demonstrated 15 year history of working in the telecommunications industry. I am very skilled in Vendor Management, Contact Centers, Computer Network, Mobile Device Management, Construction, Facilities Access and Security, Capital Time Tracking and Reporting, Quality Assurance, among others. I am a strong administrative professional that leads with courage and executes with heart. I have a degree focused on Political Science and Government from Universidad Autonoma de Durango.

Experience

1. Professional i

   Farnsworth Group, Inc.

   Nov 2025 — Present · Lisle, IL, US

Education

• Universidad Autónoma de Durango

  Relaciones Internacionales , Political Science and Government

Skills

• Telecommunications
• Troubleshooting
• Call Centers
• Process Improvement
• Computer Network Operations
• Voip
• Voice Over Ip (Voip)
• Network Design
• Customer Satisfaction
• Quality Assurance
• Vendor Management