Melody Randol
Customer Service Support and Operations Manager
- Role
- Customer Service Team Lead at Geckos Games
- Location
- Miami Beach, FL, US
- LinkedIn followers
- 500 followers
About Melody Randol
As a Customer Service Support and Operations Manager, I am a dynamic leader with a proven track record in successfully growing and managing both offshore Business Process Outsourcing (BPO) and internal teams. I bring a highly organized approach with exceptional attention to detail, specializing in quality assurance, personal development, and effective team leadership. My expertise spans KYC, AML, compliance, and regulatory requirements within the iCasino, sports betting, and cryptocurrency sectors. Additionally, I am an experienced event specialist, skilled in coordinating and executing successful events. As a Registered Yoga Teacher, I am passionate about promoting wellness and community involvement.Let\'s connect to discuss how my skills and experience can contribute to your team\'s success.
Experience
Customer Service Team Lead
Nov 2024 — Present
Education
KiteWest Water Sports
Sup Yoga Certifiation, Yoga Teacher Training/Yoga Therapy
2019 — 2019
Fordham University
Bachelor's degree, Communication and Media Studies
2013 — 2016
Samdhana Yoga
100 Yin Yoga and Myofascial release, Yoga Teacher Training/Yoga Therapy
2019 — 2019
YogaWorks
200 Yoga Certifiation, Yoga Teacher Training/Yoga Therapy
2018 — 2018
Marymount California University
Associate's degree
2011 — 2013
Skills
- Fashion Styling
- Fashion
- Blogging
- Strategic Planning
- Leadership
- Snapchat
- Holistic Health
- Travel Planning
- Microsoft Powerpoint
- Visual Merchandising
- Event Planning
- Social Networking
- Youtube
- Travel
- Business Travel
- Yoga
- Marketing
- Microsoft Word
- Vsco
- Social Media Blogging
- Event Production
- Time Management
- Hospitality Management
- Customer Service
- Public Speaking
- Retail
- Adobe Acrobat
- Social Media
- Merchandise Planning
- Project Management
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Microsoft Office
- Sales
- Mailchimp
- Creative Writing
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