Melody Randol

Customer Service Support and Operations Manager

Role
Customer Service Team Lead at Geckos Games
Location
Miami Beach, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Melody Randol

As a Customer Service Support and Operations Manager, I am a dynamic leader with a proven track record in successfully growing and managing both offshore Business Process Outsourcing (BPO) and internal teams. I bring a highly organized approach with exceptional attention to detail, specializing in quality assurance, personal development, and effective team leadership. My expertise spans KYC, AML, compliance, and regulatory requirements within the iCasino, sports betting, and cryptocurrency sectors. Additionally, I am an experienced event specialist, skilled in coordinating and executing successful events. As a Registered Yoga Teacher, I am passionate about promoting wellness and community involvement.Let\'s connect to discuss how my skills and experience can contribute to your team\'s success.

Experience

  1. Customer Service Team Lead

    Geckos Games

    Nov 2024 — Present

Education

  • KiteWest Water Sports

    Sup Yoga Certifiation, Yoga Teacher Training/Yoga Therapy

    2019 — 2019

  • Fordham University

    Bachelor's degree, Communication and Media Studies

    2013 — 2016

  • Samdhana Yoga

    100 Yin Yoga and Myofascial release, Yoga Teacher Training/Yoga Therapy

    2019 — 2019

  • YogaWorks

    200 Yoga Certifiation, Yoga Teacher Training/Yoga Therapy

    2018 — 2018

  • Marymount California University

    Associate's degree

    2011 — 2013

Skills

  • Fashion Styling
  • Pinterest
  • Fashion
  • Blogging
  • Strategic Planning
  • Leadership
  • Snapchat
  • Holistic Health
  • Travel Planning
  • Microsoft Powerpoint
  • Visual Merchandising
  • Event Planning
  • Social Networking
  • Youtube
  • Travel
  • Facebook
  • Business Travel
  • Yoga
  • Marketing
  • Microsoft Word
  • Vsco
  • Social Media Blogging
  • Event Production
  • Time Management
  • Hospitality Management
  • Customer Service
  • Public Speaking
  • Retail
  • Adobe Acrobat
  • Social Media
  • Merchandise Planning
  • Project Management
  • Social Media Marketing
  • Powerpoint
  • Microsoft Excel
  • Microsoft Office
  • Sales
  • Mailchimp
  • Creative Writing
  • Instagram

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Melody Randol — Customer Service Team Lead at Geckos Games in Miami Beach, FL, US | Unifers