Melissa P.
Software Engineer
- Role
- Senior Software Engineer at Hatch
- Location
- Asheville, NC, US
- LinkedIn followers
- 500 followers
Experience
Senior Software Engineer
Jun 2025 — Present · New York, NY, US
As part of the AI Agents team, I design and build large-scale, high-performance systems that power voice and text agentic workflows for customer service augmentation. My work focuses on combining deep distributed-systems engineering with LLM-driven conversational intelligence to create reliable, scalable AI applications that improve both user and agent experience.
Education
University of Virginia
Physics
2006 — 2010
Skills
- Space Systems
- Meteor
- Dod
- National Security
- Optics
- Databases
- Military
- Range Safety
- Management
- Military Operations
- Leadership
- Sensors
- Government Contracting
- Simulations
- Mongodb
- Dom
- Ajax
- Git
- Postgresql
- Physics
- Github
- Ruby on Rails
- Laser Safety
- Jquery
- Javascript
- Ruby
- Security Clearance
- Restful Webservices
- Laser Physics
- Defense
- Database Design
- Research
- Program Management
- Air Force
- Apis
- Systems Engineering
- Matlab
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