Melizza Lam
Learning Experience Designer | Learning Technologies Manager | Enterprise Design Thinking Practitioner
- Role
- Sales Specialist, Customer Service at REI
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Melizza Lam
Experienced learning and development professional with 10+ years in luxury retail, specializing in designing accessible, visually compelling, and impactful educational materials. Passionate about leveraging technology to enhance learning and drive organizational growth. Skilled in multimedia design, UX, instructional design, and learning technologies.I design and develop learning products that align with user needs and business goals, integrating digital strategies with training programs. My work has contributed to key initiatives like Tiffany & Co.\'s 57th & 5th website and mobile app, Tiffany University, and Grow with Tiffany, earning the Charles Lewis Tiffany Award for Excellence.
Experience
Sales Specialist, Customer Service
Feb 2025 — Present · Seattle, WA, US
Education
Langevin Learning Services
Specialty Certificate
2007 — 2011
DeVry Institute of Technology
B. Sc.
2005 — 2006
DeVry Institute of Technology
Diploma
1999 — 2002
Skills
- Hands-on Training
- Mobile Design
- Software Documentation
- User Stories
- User Acceptance Testing
- Javascript
- Adobe Creative Suite
- Wireframes
- Sketch App
- Adobe Fireworks
- Learning Management
- Visual Design
- Actionscript
- Training
- Sharepoint
- Management
- Information Architecture
- Flash
- Framemaker
- Technical Communication
- Prototyping
- Needs Analysis
- Technical Documentation
- User Experience
- Captivate
- Training Delivery
- Photoshop
- Project Management
- Storyboarding
- Robohelp
- User Interface Prototyping
- Blended Learning
- Paper Prototyping
- Content Management
- Adult Education
- Product Road Mapping
- Web 2.0
- Technical Writing
- Html
- Instructor-Led Training
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