Melissa Wagner
Sr Customer Experience Manager @ T-Mobile | SrCEM
- Role
- Srcem at T-Mobile
- Location
- Roswell, GA, US
- LinkedIn followers
- 500 followers
About Melissa Wagner
With over two decades at T-Mobile, my expertise lies in driving excellence in business…
Experience
Srcem
Feb 2000 — Present · US
Sr Customer Experience Manager. Supporting the Business Customer experience for T-Mobile; specializing in IoT and Value Added Services
Skills
- Cross-Functional Team Leadership
- Mobile Devices
- Program Management
- Wireless Technologies
- Integration
- Customer Experience
- Customer Satisfaction
- Telecommunications
- Wireless
- Management
- Business Process Improvement
- Leadership
- Microsoft Office
- Process Improvement
- Team Leadership
- Vendor Management
- Project Management
- Account Management
- Customer Service
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