Melissa Topp

Senior Director of Customer Success - Software and Services @Mitsubishi Electric Iconics Digital Solutions

Warwick, RI, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Senior Director of Customer Success - Software and Services @Mitsubishi Electric Iconics Digital Solutions

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Foxborough (Foxboro), MA, US

Dedicated to helping our customers realize the full potential of their automation software & services investments. I focus on accelerating time-to-value, unlocking new growth opportunities, and supporting their long-term success with cutting-edge industrial automation, smart buildings, and digitalization solutions.

EDUCATION

1998 — 2002

Worcester Polytechnic Institute

Bachelor of Science (B.S.), Computer Science

SKILLS

TestingIntegrationAutomationSoftware DesignVisual Basic.netSharepointBusiness IntelligenceArchitectureSoftware Project ManagementVisual StudioSqlMicrosoft Sql ServerProduct ManagementWeb ServicesAsp.netCloud ComputingXmlProduct MarketingEnterprise SoftwareSoftware EngineeringAgile MethodologiesRequirements AnalysisSilverlightSaasBusiness DevelopmentProcess AutomationSolution SellingStrategyProfessional ServicesQuality AssuranceLead GenerationWpfWcfBusiness AlliancesGo-to-Market StrategyPartner ManagementMobile ApplicationsTfsMicrosoft Crm

ABOUT MELISSA TOPP

I help organizations turn complex automation and digitalization challenges into measurable success stories.As Senior Director of Customer Success at Mitsubishi Electric Iconics Digital Solutions (MEIDS), I partner with industrial, manufacturing, energy, and smart building leaders to ensure they achieve the full potential of their technology investments. My focus is on accelerating time-to-value, unlocking new growth opportunities, and driving long-term success with future-ready industrial automation, smart building, and digitalization solutions.I believe the real measure of success isn’t just in deploying technology—it’s in making sure it delivers tangible business outcomes, now and in the future.If you’re looking to maximize the value of your automation software investment with Mitsubishi Electric Iconics Digital Solutions or explore new ways to drive operational excellence, let’s connect.

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