Melissa Topp
Senior Director of Customer Success | Helping Industrial & Smart Building Leaders Maximize ROI with Mitsubishi Electric Iconics Digital Solutions
- Role
- Senior Director of Customer Success - Software and Services at Mitsubishi Electric Iconics Digital Solutions
- Location
- Warwick, RI, US
- LinkedIn followers
- 500 followers
About Melissa Topp
I help organizations turn complex automation and digitalization challenges into measurable success stories.As Senior Director of Customer Success at Mitsubishi Electric Iconics Digital Solutions (MEIDS), I partner with industrial, manufacturing, energy, and smart building leaders to ensure they achieve the full potential of their technology investments. My focus is on accelerating time-to-value, unlocking new growth opportunities, and driving long-term success with future-ready industrial automation, smart building, and digitalization solutions.I believe the real measure of success isn’t just in deploying technology—it’s in making sure it delivers tangible business outcomes, now and in the future.If you’re looking to maximize the value of your automation software investment with Mitsubishi Electric Iconics Digital Solutions or explore new ways to drive operational excellence, let’s connect.
Experience
Senior Director of Customer Success - Software and Services
Mitsubishi Electric Iconics Digital Solutions
Jul 2025 — Present · Foxborough (Foxboro), MA, US
Dedicated to helping our customers realize the full potential of their automation software & services investments. I focus on accelerating time-to-value, unlocking new growth opportunities, and supporting their long-term success with cutting-edge industrial automation, smart buildings, and digitalization solutions.
Education
Worcester Polytechnic Institute
Bachelor of Science (B.S.), Computer Science
1998 — 2002
Skills
- Testing
- Integration
- Automation
- Software Design
- Visual Basic
- .net
- Sharepoint
- Business Intelligence
- Architecture
- Software Project Management
- Visual Studio
- Sql
- Microsoft Sql Server
- Product Management
- Web Services
- Asp.net
- Cloud Computing
- Xml
- Product Marketing
- Enterprise Software
- Software Engineering
- Agile Methodologies
- Requirements Analysis
- Silverlight
- Saas
- Business Development
- Process Automation
- Solution Selling
- Strategy
- Professional Services
- Quality Assurance
- Lead Generation
- Wpf
- Wcf
- Business Alliances
- Go-to-Market Strategy
- Partner Management
- Mobile Applications
- Tfs
- Microsoft Crm
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