Melissa Serdy-Velez

About Melissa Serdy-Velez

Experienced, research-focused, values-driven, highly collaborative UX Designer with a passion for relationships, design systems, and holistic product strategy. Kind, good-humored, big-hearted, endlessly curious, and persistently optimistic. Player of the long game. I like working with nice people designing products that create joy, help make difficult things easier, or both! About me:* Over 6 years as a Product/UX/UI Designer * SaaS, Service, Brand and Content/media design * Over 10 years managing creative projects for some of the most visited digital properties in the world. Portfolio: melissaserdyvelez.comSkills: Design for SaaS | Service Design | User-Centered Design | Visual Design | Interaction Design | Accessibility | Content Strategy, Curation and Management | UX Writing | Project Management | Visual storytelling | User Research | Heuristic Evaluation | Organizational and Domain Research | Persona and Scenario Creation | Information Architecture | Rapid ideation | Sketching | Wireframes | Prototyping | Usability Testing | Responsive Design | Budgeting | Training | Licensing | Agile developmentTools: Figma | Sketch | Invision | Photoshop | Illustrator | InVision | Jira | Confluence | Trello | Microsoft Word, Excel, PowerPoint and SharePoint

Experience

1. Senior Product Designer

   Socrata

   Jan 2018 — Present · Seattle, WA, US

   Product Designer for the open data platform used by many major US cities (New York City, San Francisco, Chicago, Seattle, Austin and more) as well as many Federal agencies (Health and Human Services and others). Focused on making complex data science activities accessible and intuitive for government data publishers and consumers no matter their experience. Designed and shipped features that handle the end-to-end data publishing workflow from cleaning data, automating imports, publishing, shaping data via a UI that writes SQL-like queries, federating public data for increased transparency, and more. Lead generative, foundational and evaluative research efforts on all projects. Currently working on a data look-up tool that helps divert individuals from incarceration into behavioral health services.

Education

• General Assembly

  User Experience Design Immersive

  2016 — 2016

• School of Visual Concepts

  Graphic Design

• Humboldt State University

  Bachelor’s Degree, English Language and Literature/Letters

Skills

• Journalism
• Web Content Writing
• Digital Media
• Rapid Prototyping
• Heuristic Evaluation
• Wireframing
• User Stories
• User Experience
• Content Strategy
• Sketch App
• User Experience Design
• Content Development
• Information Architecture
• Adobe Photoshop
• Photo Editing
• User Scenarios
• Design Thinking
• Publications
• Usability
• Web Content
• Digital Photography
• Cms
• Usability Testing
• Interaction Design
• Image Editing
• Photography
• Lightroom
• User-Centered Design
• Publishing
• Agile Methodologies
• Omnigraffle
• Photoshop
• Editorial
• Storytelling
• Axure Rp
• User Interface Design
• Editing
• Illustrator
• User Research
• Project Management