Melissa Dewey
- Role
- Salesforce Business Analyst at Synovus
- Location
- Sarasota, FL, US
- LinkedIn followers
- 500 followers
About Melissa Dewey
Impactful, forward-thinking Treasury Management professional with over 20 years of…
Experience
Salesforce Business Analyst
Jan 2019 — Present
Works with the line of business leadership to determine and prioritize Salesforce business requirements for enhancements. Coordinates and performs SIT/UAT regression testing for a range of Salesforce integrated software including Mobile on the Go, Seismic & SMART Audits treasury revenue by reviewing customer analysis statements and sales related reports using the FIS (XAA/IBS) banking platform and Salesforce Analyzes data relevant to fee revenue, creating customized Excel workbooks utilizing formulas, pivot tables/charts and dashboards Data mines multiple internal systems to create reports forecasting product sales and growth trends for gaining and maintaining client relationships Monitors and ensures accurate pipeline data for Treasury Management Sales Officers in Salesforce Creates custom Salesforce reports and dashboards for all lines of business to support sales production and pipeline activity
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