Melissa Schad
Translator of technology solutions to businesses and prospects for Property Tax and Business Licensing
- Role
- Senior Product Solutions Engineer at Avalara
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Melissa Schad
As a Senior Product Solutions Engineer at Avalara, I support our sales team for property tax compliance and business licensing professionals to help them save money and time using web-based SaaS solutions. I leverage my PMP certification and over 20 years of experience in training, implementing, and consulting to provide customized demos, solutions and business process recommendations to help customers automate their processes and utilize cutting edge technologies. My power skills and client relationships enable me to identify specific needs for companies and industries, and direct attention to how to solve for the best outcome. I also work with product development to enhance software functionality and tools to meet client needs, and present at conferences and webinars to showcase the latest innovations and best practices in tax technology. My specialty focus has been property tax, business licensing, document extraction, forecasting, accruals, and configuring for business processes. My mission is to empower clients with the knowledge and solutions they need to navigate the complex and changing tax and compliance landscape.I have been a featured speaker on panels for Moore North America, Financial Times, PAIC, IDC, Earmark, CPA Academy, M&A Magazine and BDO Alliance and enjoy educating and discussing best practices and trends for the industry.
Experience
Senior Product Solutions Engineer
Apr 2024 — Present · San Diego, CA, US
Collaborate with sales teams and customers to showcase how Avalara\'s products can enhance property tax compliance processes, workflow, and cost savings-Perform hands-on work with managed services teams and provide wishlist and enhancement suggestions to product managers to utilize cutting-edge technology, AI and patented solutions to automate and solve business challenges-Help customers overcome pain points by implementing innovative property tax applications-Supporting marketing teams with content, webinar presentations and online demo assistance
Education
Chapman University
Certificate
Chapman University
MA
Chapman University
Bachelor of Arts (B.A.)
Skills
- E-Learning
- Crm
- Customer Relations
- Fundraising
- Captivate
- Software Documentation
- Social Media
- Webex
- Management
- Team Building
- Forecasting
- Administration
- Customer Service
- Salesforce.com
- Leadership Development
- Training
- Hands-on Training
- System Administration
- Coaching
- Teaching
- Consulting
- Public Speaking
- Customer Relationship Management (Crm)
- Microsoft Office
- Leadership
- Program Management
- Budgets
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