Melissa R.
Operations Manager | Law Enforcement | Account Manager | EMT-b
- Role
- Operations Supervisor R & i at City of Phoenix
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Melissa R.
Dynamic and data-driven operations professional with a strong background in customer service, emergency response coordination, risk mitigation, and logistics management. Proven success in leading cross-functional initiatives, streamlining processes, and solving high-impact problems with a customer-first mindset. Passionate about delivering seamless, scalable experiences through collaboration with product, engineering, and operations teams.
Experience
Operations Supervisor R & i
Oct 2025 — Present · Phoenix, AZ, US
Develops and implements procedures and manuals to ensure accuracy and compliance.• Oversees multiple automated record systems and ensures data integrity.• Collaborates with internal departments and external partners to resolve operational issues.• Prepares and submits activity and personnel reports to management.• Supervises staff responsible for processing, indexing, and managing records and reports.
Education
University of Illinois Chicago
Bachelor's degree, Criminology
2008 — 2012
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