Melissa Rinke

About Melissa Rinke

For over two decades, I have been passionate about helping restaurants and hospitality businesses succeed in the competitive and dynamic industry. As the former Head of North American Enterprise at OpenTable, the world\'s leading provider of online restaurant reservations, I led a team of sales and account managers who served over customers across the US and Canada, generating over $60M in annual revenue focusing on restaurant groups. My core competencies include client development, client services, sales leadership, and product knowledge. I have a proven track record of acquiring, retaining, and growing enterprise accounts, by providing tailored solutions and support that meet their business needs and goals. I have also collaborated with product, data, training, marketing, and sales operations teams, to ensure we deliver the best user experience and value proposition to our customers. Leading several initiatives provided me the opportunity to learn about the hospitality ecosystem, initiate integrations, and work closely with our engineering team to advance enterprise group needs. Additionally, I am a mentor and advocate for women leaders in the company, proud to be a member of the Women\'s Leadership Group at Booking Holdings.

Experience

1. Executive Director - Emerging Brands

   NCR Voyix

   Jul 2025 — Present

Skills

• Client Services
• Client Development
• Sales
• Account Management
• Salesforce.com
• Restaurants
• Hospitality
• Sales Management
• Marketing
• Lead Generation
• Customer Retention
• Customer Service
• Sales Operations
• Training
• Strategic Partnerships
• Crm
• Direct Sales
• New Business Development
• Sales Process
• Cold Calling
• Selling
• Client Relations
• Restaurant Marketing
• Reviews
• Team Leadership
• Operations Management
• Growth Strategies
• Customer Experience
• Long-Term Customer Relationships
• Enterprise Software