Melissa Rickli

Instructional Designer • eLearning Developer • Learning & Development • Curriculum Design & Development

Role
Instructional Designer at Zwicker & Associates, P.C.
Location
Houston, TX, US
LinkedIn followers
500 followers

About Melissa Rickli

I design learning experiences that improve performance, support workforce readiness, and…

Experience

  1. Instructional Designer

    Zwicker & Associates, P.C.

    Jun 2024 — Present

    Design and develop engaging e-learning modules and instructional materials using various authoring tools and multimedia elements.• Manage end-to-end instructional design projects, from initial needs assessment to course delivery, ensuring timely completion.• Utilize adult learning theories and instructional design principles to create learner-centric training materials that accommodate diverse learning styles and preferences.• Collaborate with legal and compliance teams to create accurate, role-specific training modules for legal staff and collections agents.• Administer and optimize Compass LMS to streamline course management, improve user experience, and support employee engagement and learning outcomes.

Education

  • Mercy University

    Certification, Literacy

  • Rockland Community College

    Associate of Arts - AA, Business Administration

  • Nyack College

    Bachelor's degree, Organizational Leadership

  • Mercy University

    Master's degree, Education

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Melissa Rickli — Instructional Designer at Zwicker & Associates, P.C. in Houston, TX, US | Unifers