Melissa G.

About Melissa G.

I serve as the Practice Manager for Dermatology Institute for Skin Cancer + Cosmetic Surgery, a busy dermatology practice serving Newnan and LaGrange, Georgia. Our practice provides a full range of medical, surgical, and cosmetic dermatology services to a growing patient population.I am passionate about building strong clinical teams and creating an environment where providers have the support, staff, and resources they need to focus on delivering excellent patient care. I enjoy connecting with dermatologists and healthcare leaders who are interested in advancing patient care and growing successful practices.

Experience

1. Practice Manager

   Anne Arundel Dermatology

   Sep 2019 — Present · Newnan, GA, US

   Increased annual practice revenue by more than $1Million through strategic service diversification, including the launch of a VIP cosmetic membership program and the implementation of an in-house pharmacy dispensary, while maintaining controlled operating costs.• Successfully guided the practice through acquisition and integration into a multi-state dermatology organization, ensuring operational continuity, staff alignment, and seamless adoption of new systems, policies, and workflows.• Identified and addressed payer contract and fee schedule discrepancies, ensuring billing aligned with contracted reimbursement rates and helping prevent revenue leakage while strengthening financial performance.• Lead multi-site operations supporting 4 providers and 30+ clinical and administrative team members, maintaining high standards of patient care, operational efficiency, and regulatory compliance.• Expanded both established and new patient volume through strengthened referral relationships, community partnerships, and targeted marketing initiatives.• Developed and implemented cross-training initiatives enabling team members to support multiple operational roles, improving workflow efficiency, team agility, and time-of-service collections.• Implemented patient review and recall systems that strengthened patient engagement and grew the practice’s social media presence to + followers.

Education

• Clayton State University

  Certified Medical Assistant, Medical/Health Management and Clinical Assistant/Specialist

  1997 — 1998

• Clayton State University

  Allied Health Administration, Medical Office Management/Administration

  1998 — 2003

Skills

• Cpt
• Strategic Planning
• Medical Terminology
• Medical Billing
• Healthcare Management
• Hipaa
• Ehr
• Medicare
• Microsoft Office
• Healthcare
• Hospitals
• Medical Coding
• Emr
• Practice Management
• Revenue Cycle
• Team Building
• Customer Service
• Healthcare Information Technology
• Credentialing