Melissa Gill
Customer Experience Executive
- Role
- VP, Customer Experience Executive Partner at Forrester
- Location
- Columbia, MO, US
- LinkedIn followers
- 500 followers
About Melissa Gill
Strategic, collaborative leader with 25+ years of experience in Financial Services and 10…
Experience
VP, Customer Experience Executive Partner
Mar 2022 — Present
Strategic partner and advisor to senior CX leaders across a variety of industries. At Forrester, we partner with clients to accelerate success toward their priorities and deliver growth through customer obsession and CX transformation.
Education
Wake Forest University - Babcock Graduate School of Management
Masters
The University of Akron
Bachelors of Science
Skills
- Operations Management
- Financial Services
- Capital Markets
- Business Analysis
- Financial Risk
- Policy
- Business Process Improvement
- Mergers
- Contract Negotiation
- Management
- Program Management
- Change Management
- Accounting
- Project Planning
- Budgets
- Finance
- Strategy
- Consulting
- Analytical Skills
- Financial Analysis
- Client Experience
- Banking
- Risk Management
- Project Management
- Leadership
- Forecasting
- Marketing Operations
- Strategic Planning
- Analysis
- Mergers & Acquisitions
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