Melissa Medina

About Melissa Medina

Driven and proven leader with exceptional results in multiple disciplines and industries. A diverse and well-rounded background provides outside of the box thinking, exceptional people skills, and a large knowledge base on most topics relating to real estate sales, operations, and management. 15+ years management experience. Passionate about empowering individuals and businesses to reach their highest potential through positive affirmation and team collaboration. I am an empathetic leader making it my focus to understand the needs of others, and being aware of their feelings and thoughts. My skills and experience include: Manage, build, scale and optimize teams Remote best practices Hire, train and coach Track and manage OKRs and KPIs departmentally and company wide Budget management Strategic planning to drive change management Proactively identify issues and collaborate cross functionally to solve Build processes and programs and iterate for continued improvement FAQ creation Terms of Service alignment Customer Retention and feedback loops to drive customer satisfaction and positive outcomes Strong communication both internal and external

Experience

1. Real Estate Investment Specialist

   Housecanary

   Mar 2023 — Present · Denver, CO, US

   Founded in 2013, valuation-focused real estate brokerage HouseCanary provides software and services to reshape the real estate marketplace. Financial institutions, investors, lenders, mortgage investors, and consumers turn to HouseCanary for industry-leading valuations, forecasts, and transaction-support tools. These clients trust HouseCanary to fuel acquisition, underwriting, portfolio management, and more.

Education

• AFCENT International High School

  H.S.

  1986 — 1990