Melissa Mathers

Senior Customer Success Manager, Enterprise @Ironclad

San Francisco, CA, US

EMAILS

[email protected]

MOBILE NUMBERS

+13•••••••88

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WORK HISTORY

Mar 2026 — Present

Senior Customer Success Manager, Enterprise @Ironclad

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San Francisco, CA, US

EDUCATION

N/A

Monmouth College

English, Communications

N/A

Western Illinois University

BA, English and Communications

SKILLS

Process ImprovementDirect MailVariable Data PrintingBusiness DevelopmentAccount ManagementMarketing CommunicationsMarketing StrategyCustomer InsightOffset PrintingIntegrated MarketingBusiness-to-Business (B2b)Print ManagementProject ManagementEdgar FilingsDigital PrintingBusiness Process ImprovementPre-PressCustomer ServiceNew Business DevelopmentB2bDirect MarketingMarketingStrategyLeadership

ABOUT MELISSA MATHERS

I have a strong emphasis on customer success in account and project management, often relating to time-critical, detail-oriented and confidential information or products. Management skills encompassing conflict resolution/solutions development, contingency planning, and training/development are further aspects of my work experience that easily transition into all areas of business.I focus on enabling companies to identify and achieve business outcomes through targeted strategic initiatives while surfacing expansion and renewal opportunities within an existing customer base.

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