Melissa M. Carvalho
Sr Organizational Development & Learning Leader @PPL Corporation
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WORK HISTORY
Sr Organizational Development & Learning Leader @PPL Corporation
Providence, RI, US
Founded and lead the organizational development function and internship program for Rhode Island Energy, a PPL Corporation subsidiary, spearheading enterprise-wide learning, leadership development, onboarding, and engagement strategies. Implemented and scaled the company’s campus recruiting and internship programs resulting in a strong early-career pipeline.• Designed and deliver high-impact leadership and professional development programs on communication, feedback, public speaking, conflict resolution, and team effectiveness to cultivate a resilient, engaged, and growth-oriented workforce.• Spearhead cross-functional learning initiatives including the Utility of Business Fundamentals and New Leader Training programs, enhancing business acumen and strengthening leadership capabilities across the organization.• Led enterprise onboarding strategy, supporting new employees in 2023 (including 100 in a single day), ensuring seamless integration and values-aligned experiences.• Manage the enterprise-wide Employee Engagement Program end-to-end, leading Perceptyx implementation, survey design, pulse measurement, and leader action planning. Achieved 81% participation and 100% action plan completion, and deliver executive reporting and recommendations that drive targeted organizational improvements.• Partner cross-functionally with HR, business leaders, and HR ops to align OD solutions with evolving workforce needs and enterprise priorities.• Designed and launched a nationally recognized internship program (Top 100 in the U.S. by Yello & WayUp) that became a cornerstone of the company’s early-career pipeline.
EDUCATION
Rhode Island College
Masters, Counseling
Rhode Island College
BA, Psychology
La Salle Academy RI
Diploma
SKILLS
ABOUT MELISSA M. CARVALHO
I believe that when individuals are given the right opportunities, support, and encouragement, they can reach their fullest potential. This belief has guided my career, from coaching individuals in transition to building organizational programs that help employees thrive.Career development, grounded in purpose and wellbeing, is at the heart of everything I do.I’m a mission-driven career, workforce & talent development leader with 15+ years experience that spans higher education, nonprofits, and Fortune 500\'s. I currently serve in Organizational Development, where I design and lead people development and coaching-centered programs, having built programs from the ground up that strengthen the employee lifecycle, from onboarding to leadership development and career growth. My prior history includes serving as Assistant Director of Career Counseling, where I supported students and alumni through career transitions.Across my roles, I’ve been most energized by developing and supporting coaches, facilitators, and leaders by strengthening how they think, show up, and sustain impact over time.Career Highlights: Author of the bestselling career development book Purpose Forward: The Ultimate Career Starters Guide to Finding a Career ( & Life) of Purpose, adopted into college courses in 2025 Adjunct professor and certified career coach Built and led the talent acquisition and organizational development functions for Rhode Island Energy, a PPL (Fortune 300) subsidiary Built a nationally recognized internship program ranked Top 100 in the U.S. by Yello & WayUp Designed and delivered high-impact leadership and professional development programs on communication, feedback, public speaking, and conflict resolutionWith a background as a yoga teacher and retreat facilitator, I bring a holistic, human-centered perspective to leadership and employee development.My top Gallup strengths are Activator, Maximizer, and Achiever. This shows up in my leadership as forward momentum, high standards, and consistent follow-through.Areas of Expertise:Career Development | Talent Development | Program Management | Workforce Development | Coaching & Learning | Leadership Development | Organizational Development | Employee Engagement | Performance Management | Change Management | DEI AdvocacyI’m also the Founder of Purpose Forward Coaching & Consulting. This work allows me to expand my impact through leadership development, career coaching, and purpose-based learning, and it remains one of the most meaningful expressions of my work.
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