Melissa Kulesz

About Melissa Kulesz

For as long as I can remember, I’ve loved solving problems, connecting with people, and finding ways to make things work better. That passion has shaped a 20+ year career at the crossroads of customer success, marketing strategy, and business growth. I’ve helped companies transform how they connect with customers—whether that’s: Establishing a digital sales channel that outperformed entire reseller teams Building a $2.3M qualified pipeline in under two years Creating engagement strategies that turned first-time buyers into long-term advocates What drives me most is seeing customers succeed. I believe success isn’t just about closing a deal—it’s about creating trust, delivering value, and making sure the customer’s journey continues long after the first “yes.” I thrive in fast-paced, collaborative environments where I can blend strategy with hands-on execution—developing solutions that are both creative and measurable. If your organization is looking for someone who can drive results, strengthen relationships, and create impact that lasts, I’d love to connect.

Experience

1. Owner Marketing Consultant

   Make It Memorable

   Oct 2005 — Present · Tioga, TX, US

   Founded a custom ID card company focused on child safety, later expanding into full-service marketing consulting under the DBA “Make It Memorable.”Developed and produced professional identification materials for law enforcement, municipal, and corporate clients.Built brand identities for small business clients, offering services including logo creation, ad copywriting, and social media campaign development.Designed and delivered instructional materials to streamline ID production and client onboarding processes.Established long-term B2B relationships by providing customized, professional-grade marketing and visual branding solutions.

Education

• Eckerd College

  B.S.

Skills

• Crm
• Business Development
• Direct Sales
• Outside Sales
• Sales Operations
• Business Process Improvement
• Integration
• Blogging
• Software as a Service (Saas)
• Marketing Strategy
• Competitive Analysis
• Customer Service
• Sales
• Marketing
• Account Management
• Analysis
• Salesforce.com
• Customer Relationship Management (Crm)
• Social Media
• Building Relationships
• Sharepoint
• Process Improvement
• New Business Development
• Document Management
• Thinking Outside the Box
• Lead Generation
• Long-Term Customer Relationships
• Cold Calling
• Saas
• Management
• Sales Management