Melissa Krivanek
Operations Leader| Cross-functional Team Leadership| Customer Engagement and Support| Continuous Improvement and Process Optimization
- Role
- Director of Operations at FlexTrades
- Location
- Redmond, WA, US
- LinkedIn followers
- 500 followers
About Melissa Krivanek
As an Operations Director my focus has been operational excellence, client support, and…
Experience
Director of Operations
Jun 2025 — Present · Hudson, WI, US
Responsible for establishing and executing operations strategies to maximize FlexTrades project success outcomes leading to the best possible client and technician experience.
Education
University of Washington
Bachelor of Arts
Skills
- Billing Solutions
- Team Management
- Employee Surveys
- Contract Recruitment
- Business Strategy Formulation
- Mentoring of Staff
- Technical Recruiting
- Talent Acquisition
- Project Management
- Customer Satisfaction
- Program Management
- Customer Retention
- Reporting & Analysis
- Employee Benefits
- Customer Engagement
- Hiring
- Business Process Improvement
- Strategic Planning
- Employee Relations
- Employee Engagement
- Sourcing
- Vendor Management
- Temporary Placement
- Staffing Services
- Leadership
- Screening Resumes
- Applicant Tracking Systems
- Onboarding
- Recruiting
- Staff Retention
- Six Sigma
- Management
- Tactical Implementations
- Quality Auditing
- Customer Service Management
- Background Checks
- Payroll
- Interviews
- Operations Management
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