Melissa McKenna
Senior Customer Success Manager - Key Accounts @Hive.co
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WORK HISTORY
Senior Customer Success Manager - Key Accounts @Hive.co
Halifax, NS, CA
EDUCATION
University of King's College
Foundation Year Programme
Ryerson University
Fashion Communication
Nova Scotia College of Art and Design
Anna Leonowens Gallery Certificate
Studieskolen
Danish Language
KEA - Københavns Erhvervsakademi
International Design Technologist
ABOUT MELISSA MCKENNA
Hi, I’m Melissa—a Senior Customer Success Manager with over 15 years of experience in marketing. At Hive, I partner with some of our most high-profile clients to help them sell more tickets, grow their audiences, and reach their marketing goals using our email and SMS platform. My approach is equal parts strategic and hands-on—I focus on segmentation, compliance, campaign success, and making complex tech feel simple. Before Hive, I built my career across brand strategy, public relations, social media, and digital marketing. That breadth gives me a unique edge: I speak the language of creatives, marketers, and execs alike. I’ve hosted Hive’s first-ever webinars, spoken at event conferences such as NIVA, Etix Live, and Nova Scotia Music Week, and genuinely love empowering clients to unlock the full potential of their tech stack.
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