Melissa Kloster

About Melissa Kloster

Dynamic and results-oriented program management professional with a proven track record of leading enterprise-level initiatives, optimizing operational performance, and driving strategic outcomes. Adept at managing complex programs from concept to execution, aligning cross-functional teams, and delivering scalable solutions in fast-paced, matrixed environments. Known for building strong stakeholder relationships, navigating ambiguity, and fostering a culture of collaboration and continuous improvement.

Experience

1. Senior Program Manager

   Albertsons Companies

   Mar 2026 — Present · Phoenix, AZ, US

   Responsible for leading strategic initiatives and high-impact programs from concept to execution. • Lead and manage large complex enterprise-level programs including managing multiple cross functional teams, functional integrations, vendors, and division stakeholders.• Evaluate and assess new initiatives to gain deeper understanding of the goals & objectives, defining program objectives, scope and establish business requirements• Continuously enhance PMO business rhythms, tool integration, reporting frameworks, and documentation standards to strengthen best practices and expand operational capabilities.

Education

• Illinois State University

  BA, Art History

  1994 — 1997

Skills

• Marketing
• Visual Merchandising
• Sales
• Driving Results
• Customer Service
• Employee Relations
• Creative Direction
• Talent Management
• Strategy
• Develop Top Talent
• Training
• Coaching
• Time Management
• Form Partnerships
• Leadership Development
• Recruiting
• Staff Development
• Retail
• Cross-Functional Team Leadership
• Merchandising
• Leadership
• Lead Vision and Direction
• Team Building
• Management