Melissa K.

Proud Mom, Wife, Animal Lover & Passionate Cook | Customer Experience & Strategy Leader | Driving Growth, Retention & Customer Advocacy | SaaS, Tech, Non-Profit & For-Profit

Role
Director of Customer Experience at Sae International
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Melissa K.

Who I Am I’m a mom, wife, animal lover, home chef, and outdoor enthusiast who is also…

Experience

  1. Director of Customer Experience

    Sae International

    Jul 2024 — Present · Warrendale, PA, US

    As Director of Customer Experience at SAE International, a global non-profit dedicated to advancing mobility knowledge and solutions, I lead initiatives that place the customer at the heart of our mission. I’m passionate about creating seamless, empathetic experiences that reflect the values of a purpose-driven organization.I drive cross-functional collaboration, optimize customer touchpoints, and ensure our programs deliver both value and measurable impact. At SAE, I’m proud to support the innovation and standards that shape the future of mobility—while serving a global community of engineers, technical experts, and mobility professionals.

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Melissa K. — Director of Customer Experience at Sae International in Pittsburgh, PA, US | Unifers