Melissa Griffith
Director of Operations @ Enspire Energy | Executive MBA
- Role
- Director of Operations at Enspire Energy, Llc
- Location
- Norfolk, VA, US
- LinkedIn followers
- 500 followers
About Melissa Griffith
As the Director of Operations at Enspire Energy, LLC, I lead and oversee the company\'s daily and long-term trading, scheduling, and risk management activities while driving operational efficiency and cost optimization initiatives to support the Sales team and deliver superior customer service to key accounts. I have over 15 years of experience in the natural gas industry, where I have successfully executed numerous process improvement and integration projects that have enhanced efficiencies and financial performance.My core competencies include developing and implementing metrics and strategies that fuel current and future operational success, analyzing data and information from diverse sources to transform complex inputs into valuable insights, and representing Enspire at industry events to promote and further develop the company\'s brand in the market. I am passionate and results-driven, with a keen focus on continuous improvement and innovation.
Experience
Director of Operations
Apr 2023 — Present · Norfolk, VA, US
Supply Review and Negotiation: Perform daily and long-term trading in the physical market and manage financial hedging for large customers. Review utility rate case filings and intervene, when necessary, on behalf of consumer markets and/or marketers.Marketing and Business Capture: Drive operational efficiency and cost optimization initiatives to deliver improved margins for the Sales team, while delivering superior customer service to key customers.Provide Leadership and Guidance: Lead and develop Operations, Scheduling, and Sales teams in risk management, proficiency, and customer satisfaction. Represent Enspire at industry events to promote and further develop Enspire’s brand in the market. Continuing Best Practices: Implement change management strategies and process improvements that enhance operational performance and streamline business processes. Promote interdependent working relationships and collaborative strategy sessions.
Education
Radford University
B.S., Media Studies
2002 — 2006
UNC Kenan-Flagler Business School
Executive MBA
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