Melissa Shaeffer
Master\'s degree at Northern Arizona University
- Role
- Case Manager at Navajo Nation
- Location
- Flagstaff, AZ, US
- LinkedIn followers
- 500 followers
Experience
Case Manager
Jun 2016 — Present · Flagstaff, AZ, US
Counsels and advises members about healthcare eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the member• Interacts and maintains excellent working relationships with members, staff, providers and community agencies in facilitating program objectives• Passed an annual audit, with all 64 cases updated and in compliance with the Arizona Department of Behavioral Health Services Standards
Education
Coconino Community College
Associate's Degree, General Studies
2006 — 2008
Northern Arizona University
Master’s Degree, Educational Leadership
2017 — 2018
Northern Arizona University
Bachelor's Degree, Speech-Language Technology
2008 — 2012
Northern Arizona University
Bachelor's Degree, Journalism
2008 — 2012
Arizona State University
Master's degree, Social Work
2018 — 2020
Skills
- Higher Education
- Program Development
- Capacity Building
- Project Management
- Recruiting
- Volunteer Management
- Training
- Community Outreach
- Social Services
- Editing
- Event Planning
- Research
- Program Management
- Nonprofits
- Microsoft Office
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