Melissa Porter
Onboarding Customer Success Leader @ Ford Pro | ex-Google
- Role
- Onboarding Customer Success Manager Ford Pro at Ford Motor Company
- Location
- Ann Arbor, MI, US
- LinkedIn followers
- 500 followers
About Melissa Porter
I\'m a customer success leader with a track record of building strong team cultures. I have hired and developed high-caliber talent, sustained high revenue growth, and driven improvements to the customer experience. I\'ve worked across various industries, including Automotive, B2B, Media & Entertainment, Technology, and Retail.I\'m an excellent communicator and engaging public speaker, with the proven ability to demonstrate thought leadership and share ideas to every level of an organization. I have a record of building, motivating and influencing cross-functional teams in fast-paced environments to deliver successful results. I have a unique combination of creative and technical capabilities, paired with operational excellence and an action-based approach to problem solving.Specialties: Leadership | Sales Strategies | Advertising Technology | Operations Management | Customer Experience | Public Speaking | Relationship Building | Change Management
Experience
Onboarding Customer Success Manager Ford Pro
May 2023 — Present
Education
Wayne State University
Master of Arts (M.A.)
Middlesex University
Study Abroad Semester
Central Michigan University
B.A.A.
Duke Corporate Education
Google Business Academy - Certificate Program, Business Administration and Management
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