Melissa L.

About Melissa L.

Leader of character, known for accountability and results; dedicated to supporting change that takes companies to the next level. Eager to tackle tomorrow\'s challenges and a desire to disrupt the marketplace.I AM-Passionate about training, standardization, and shaping teams toward long-term goals-A conceptual thinker, who applies systems-thinking to bridge strategy and tactics-A champion for organizational development and continuous process improvement-Dynamic, analytical, and determined; I love a good challenge-Entrepreneurial by nature and driven to act.I HAVE-Program management of a state-level service line and national Information Technology (IT) products-Expertise engaging stakeholders to enable change management from cradle to grave-15 years of leading teams in the delivery of logistics and healthcare in the federal sector-Extensive experience managing logistics in an Enterprise Resource Planning (ERP) system-The ability to thrive in highly adaptable, ambiguous environments, amid shifting priorities.I WILL-Build and develop teams through trust; take performance to the next level-Exceed stakeholder and customer expectations-Problem solve and implement solutions that address root causes-Build sustainable growth through an innovative and conceptual approach to process improvement-Achieve measurable results, Key Performance Indicator (KPI) improvement.Current TS Security Clearance; Gold Star spouse and Lieutenant Colonel in the Army Reserves.

Experience

1. Functional Consultant

   Eis

   Oct 2021 — Present

   Supports the implementation of business software and refinement of business practices to increase ROI of IT and capital investments. I seek to understand the why behind the process to help the customer see and achieve the value within process improvement. My approach starts with building trust with my clients and their employees to gain understanding of their business process so I can effectively deliver solutions employees adopt and provide meaningful business gains.Supporting Acumatica ERP Advanced Financials, Distribution, Manufacturing, Fixed Assets, Project Accounting, Automated Warehouse, CRM, and Customer PortalIntegrations with WooCommerce, EBiz, Salesforce, Magento, Arena and customized products.

Education

• Institute for Veterans and Military Families - IVMF

  Project Management

• Baylor University

  Master of Arts (MA), Health/Health Care Administration/Management

  2012 — 2014

• Baylor University - Hankamer School of Business

  Master of Business Administration (MBA), Health/Health Care Administration/Management

  2012 — 2014

• Northern Michigan University

  Bachelor's of Science, Hospitality Administration/Management

  1999 — 2003