Melissa Homewood

Real Estate Agent @Epique Realty

Grand Rapids, MI, US

Coordinated comprehensive onboarding activities for new agents, ensuring smooth transitions into company systems and workflows, including real estate transactions and proprietary technology.• Delivered training on using technology systems (CRM, document management), ensuring agents were proficient in tracking transactions and managing documents effectively.• Facilitated pre-onboarding tasks such as scheduling training sessions, preparing materials, and ensuring agents were set up with necessary tools and systems for success.• Supported leadership in resolving agent-specific issues, advocating for solutions, and providing guidance on legal compliance, document management, and system usage.• Worked closely with new agents to provide tailored, one-on-one support throughout the onboarding process, ensuring timely and accurate document handling and client communication.

Grand View College

Bachelor of Arts in Biology