Melissa Lien

Role
Chief of Staff Office of the Tpmg CEO at Kaiser Permanente
Location
San Francisco, CA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Melissa Lien

High-performing corporate communications professional with more than a decade of…

Experience

  1. Chief of Staff Office of the Tpmg CEO

    Kaiser Permanente

    Jun 2018 — Present

    Trusted advisor to the CEO and executive director of The Permanente Medical Group at Kaiser Permanente – the largest physician led medical group in the nation. Also partnered with the CAO, CMCAO, and senior executive team to align and drive initiatives to achieve the TPMG mission and vision for 19 Northern California service areas. • Serve as CEO’s ambassador and representative within Kaiser Permanente, The Permanente Medical Group, Mid-Atlantic States Permanente Medical Group, and The Permanente Federation. • Manage CEO strategic affairs including internal and external off-sites, conferences, and board of directors/senior leadership meetings. • Develop presentation materials, talking points, agendas, announcements, send-alls, etc. • Manage CEO meeting agendas and deliver summaries for action items and initiatives. • Liaison and escalation point between CEO and senior executives, 10K+ physicians, 45k employees, and 4M members and patients. • Collaborate with cross-functional teams to develop strategic goals and track key performance indicators. • Coordinate all senior leadership elections/campaigns/appointments including CEO communications, surveys, town halls, interviews, and ballots. • Strategic content development on programs and events for more than 10k physicians. • Built and manage the administrative system that guides day-to-day operations for the Office of the CEO including oversight for the 10 highest level executive assistants. • Operate at a strategic, operational, and tactical level overseeing projects that do not neatly fit within the organizational chart or relating to the CEO. • Review and draft correspondence for the CEO as appropriate from multiple CEO inboxes • Compose nominations for regional and national awards. • Northern California Permanente Medicine Brand Manager.

Education

  • California State University - East Bay

    Bachelor of Arts, Mass Communications w/ Public Relations Option

  • University of Southern California

    Master of Communication Management, Corporate/Marketing Communications

    2014 — 2015

  • Merritt School of Nursing

    Master of Nursing, Clinical Nurse Leader

    2011 — 2013

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Melissa Lien — Chief of Staff Office of the Tpmg CEO at Kaiser Permanente in San Francisco, CA, US | Unifers