Melissa H.
Associate Compliance Manager | Senior Benefits Account Manager Fluent in client acquisition, and satisfaction. Adept in negotiations and maintaining client relationships. Skilled in design and development of content.
- Role
- Associate Compliance Manager Senior Benefit Account Manager at Collier
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Melissa H.
Throughout her career as an accomplished benefits professional with 15+ years of…
Experience
Associate Compliance Manager Senior Benefit Account Manager
Dec 2015 — Present · Memphis, TN, US
With specific experience as a benefits professional specializing in the life & health industry for more than 16 years, Melissa works closely with business owners and executives, building lasting relationships while gaining an in depth understanding of company goals, employee culture, and the business model to best meet client needs. She has a unique effectiveness in identifying opportunities for improvement while assessing the cost and benefits of a company’s plans.As a Senior Account Manager at Collier, she is responsible for generating targeted revenue by constructing employee benefits programs to maximize employee experience, retention, and overall understanding of their benefits for corporations. Daily duties include, but are not limited to, managing a wide array of inquiries, detailed claim reviews and troubleshooting, preparing prospective and renewal RFPs, reviewing contracts, monitoring compliance, ACA/COBRA guidelines, and maintaining annual employee notices, meeting with prospective and current client accounts, and educating clients on policies and benefits. Additionally, by using her computer science skills, and creativity, she constructs innovative marketing pieces and helps to maintain the employee/member experience by utilizing the newest tools available in the industry.
Skills
- Cobra
- Leadership
- Health Savings Accounts
- Benefits Administration
- Voluntary Employee Benefits
- Account Management
- Group Medical
- Expense Reports
- Microsoft Excel
- Strategic Planning
- Product Marketing
- Sales
- Health Insurance
- Social Media Marketing
- Group Insurance
- Disability Insurance
- Employee Benefits Design
- Employee Benefits
- Team Building
- Health Care Reform
- Underwriting
- Product Cost Analysis
- Accident
- Life Insurance
- Powerpoint
- Insurance
- Dentistry
- Medicare
- Cafeteria Plans
- Payroll
- Employee Relations
- Critical Illness
- Project Management
- Term Life Insurance
- Working with Brokers
- Critital Illness
- Marketing
- Long-Term Care
- Customer Service
- Brokers
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