Melissa Frank-Huff
Highly cross functional leader skilled at driving outcomes in ambiguity. Ex DocuSign, EMC, Expedia, Accenture
- Role
- Head of Product Operations at Qualtrics
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Melissa Frank-Huff
Strategic Program Management and Operations Executive with 20+ years of experience driving organizational transformation, financial optimization, and technical program delivery in complex, global environments. Draws from experience in consulting, IT and Product Development to turn ambiguity into action and lead teams to deliver results-Cross-Functional Leadership: Led programs and processes across geographies and business functions, including 5+ global R&D centers totaling over employees-Results Driven Strategy: Partnered with cross-functional teams to define and execute multi-year strategic roadmaps and success metrics to optimize $100M budgets-Scaling for Growth: Delivered technical programs and drove adoption of new and improved processes to enable companies to scale rapidly from $.5 billion to $2billion.
Experience
Head of Product Operations
Jul 2025 — Present · Seattle, WA, US
Leading a talented team of product and process experts tasked with streamlining and operating processes used in our PDLC and driving our ability to Listen, Understand and Act on customer feedback.
Education
University of California, Berkeley, Haas School of Business
Women's Executive Leadership Program
University of Washington
BBA, Business Administration
1992 — 1996
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