Melissa Fantuzzo
Senior Project Manager
- Role
- Senior Project Manager at Shell
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Melissa Fantuzzo
Melissa Fantuzzo is Managing Consultant. Melissa has been the lead of multiple facets of projects: team lead, testing, training, change management, overall integration and system as well as client project management experience. As well as the management experience, Melissa excels in understanding the processes and requirements as well as able to easily engage with all levels of an organization to ensure objectives of a project are fully understood and achieved. Excellent communication skills and a strong work ethic have resulted in a proven track record of success. Melissa is an experienced, well rounded senior consultant with over 10 years’ experience assisting clients in enhancing processes, improving customer service, enhancing customer relationships, and reducing costs. Melissa is a SAP consultant with over seven years’ experience leading, designing, configuring, implementing and optimizing SAP CRM environments around the globe. Melissa’s experience is primarily focusing in customer service, sales and distribution, as well as the credit and collections area. Melissa brings strong integration expertise with various modules of SAP, including Sales and Distribution and CRM as well as interfaces to legacy systems in the customer service. Melissa is a friendly and exceptional professional who has easily been able to fit into the culture of all the clients she has worked with across the span of her career.
Experience
Senior Project Manager
Dec 2021 — Present · Houston, TX, US
Education
Texas A&M University
B.S., Industrial Distribution
Skills
- Problem Solving
- Crm
- Business Intelligence
- Process Improvement
- Call Centers
- IT Strategy
- Business Transformation
- Coaching
- Customer Service
- Customer Relations
- Team Building
- Management Consulting
- Outsourcing
- Vendor Management
- Business Analysis
- Call Center
- Sap
- Enterprise Resource Planning (Erp)
- Change Management
- Business Management
- Business Process Improvement
- Program Management
- Supply Chain Management
- Strategy
- Project Planning
- Supply Chain
- Project Management
- Cross-Functional Team Leadership
- Integration
- Project Portfolio Management
- Business Process
- Team Leadership
- Erp
- Sales Support
- Business Strategy
- Sap Products
- Customer Relationship Management (Crm)
- Sharepoint
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