Melissa B Danner

About Melissa B Danner

With over a decade of experience in customer relationship management and collaborative problem-solving, my current focus as an Account Executive at LetsGetChecked is driving strategic growth and delivering measurable value for health plan clients. Passionate about optimizing healthcare delivery, I partner with cross-functional teams to ensure seamless onboarding, client satisfaction, and program success. My goal is to empower organizations with data-driven solutions that align with their strategic objectives while fostering long-lasting partnerships. At LetsGetChecked, I take pride in managing client relationships from contract execution to ongoing optimization. By leveraging CRM tools, KPI reporting, and strategic account planning, I ensure that our solutions deliver ROI and meet client expectations. Collaborating closely with internal stakeholders, I contribute to successful product delivery, incident management, and revenue growth initiatives, reinforcing the organization\'s commitment to excellence in health plan solutions.

Experience

1. Manager, Client Success

   Machinify

   Jan 2026 — Present

   As Manager of Client Success, I lead strategic partnerships with healthcare organizations to ensure measurable value, strong adoption, and long-term growth from Machinify’s AI-driven solutions. I partner closely with clients and internal teams to translate complex data and technology into clear outcomes that improve performance and decision-making.In this role, I focus on building trusted relationships, driving successful implementations, and continuously improving the client experience across the lifecycle—from onboarding through expansion and renewal.Key responsibilities include: • Owning and growing a portfolio of strategic client relationships, serving as a trusted advisor and primary point of accountability • Leading onboarding, adoption, and ongoing success strategies to ensure clients achieve targeted business outcomes • Partnering cross-functionally with Product, Engineering, and Operations to align client needs with product capabilities and roadmap priorities • Driving retention, expansion, and renewal by identifying risks, opportunities, and data-backed recommendations • Developing scalable processes, playbooks, and performance metrics to support a high-impact Client Success organization • Coaching and mentoring team members to deliver consistent, proactive, and value-driven client experiences

Education

• Morehead State University

  Bachelor of Business Administration (BBA)

  1999 — 2003

• Morehead State University

  Bachelors of Business Administration, Marketing

  1999 — 2003