Melissa Algarin

About Melissa Algarin

Responsive, goal-oriented leader with 18 years of healthcare program management experience, driving impactful projects to improve operations, measure efficiencies, and promote strategic imperatives- Articulate communicator skilled in delivering engaging presentations and fortifying relationships with physicians, executives, and colleagues- Proven administrator adept in healthcare operations, project and portfolio management and key performance monitoring in partnership with leading healthcare systems and medical institutions- Years of experience in large healthcare systems and medical institutions, SaaS technologies and software development, digital startups, strategic and software implementations, pharmacy & utilization technologies for 340b, both private and public sector.Education and Certifications: Masters in Health Administration (MHA)Certified Project Management Professional (PMP)Certified Disciplined Agile Scrum Master (DASM)PROSCI Certification - Seeking in 2025Bachelors in Health ScienceMinor in Communications Studies / Public SpeakingThe Advisory Board Company Alumni2025 ALM Top 25 Global Consultant NomineeExperience: 18 Years in Progressive Health Care and Project Management Industry ExperienceSpecialties- Leadership- Portfolio / Project Management- Scrum / Agile / Hybrid Models- Digital Transformation - Hospital Operations- Strategic Governance- Clinically Integrated Networks- Physician Relations- Physician Performance Management- PPM Technology Implementation- Smartsheet, Asana, ServiceNow, PlanView, ClickUp, Monday.com, PowerSteering- Technology Integrations & Software Implementations- Pharmacy Procurement & Utilization Software- SaaS- Azure Dev Ops- Jira - B2B and DTC Strategy & Implementation- HL7 Integration- Healthcare Consulting- Strategic Planning- Change Management - Patient Experience / Satisfaction- Process Improvement- Facilitation / Training- Public Speaking- Quality Improvement- Emotional Intelligence- Innovation- Design Thinking- Other Platform Proficiencies: Confluence, SharePoint, HubSpot, Zendesk

Experience

1. Executive Portfolio Leader, Contractor

   Pivot Point Consulting

   Apr 2024 — Present

   Serve as the Executive Portfolio Leader, overseeing the 5+ Year Digital Transformation Journey at Harris Health in Houston, TX- Developed the strategic framework for initiating, managing, and producing revenue-generating, cost-effective, and community-first results- Oversee a team of 20+ contractors under a Transformation Management Office (TMO) Model, with standard Centers of Excellence (CoEs), methodologies, frameworks and Ways of Working (WoWs)- Infused PMI and PMBoK best practices across the organizational governance structure, systems, and methodologies; including Waterfall, Scrum, and Disciplined Agile models to promote quick, and intermittent wins - Leading the execution of an $100M+ Portfolio of Technological & Digital Transformational Initiatives, such as the relaunch of Epic Foundation Systems, instituting a Capacity Command Center, deploying mobile devices to all clinicians with Epic Rover and other third-party integrations, enterprise Microsoft 365 deployment, implementation of 25+ ServiceNow Modules and an enterprise-wide data Successfully Migrated over users to Piloted Microsoft CoPilot functionality, saving users over hours in productive time, this far Deployed Mobile Devices to 360+ Clinicians, yielding early results in “time to completion” for both nurses and phlebotomists

Education

• G. Holmes Braddock

  High School

• University of Florida

  Bachelor's, Health Science

• University of Florida

  Masters, Health Administration

Skills

• Patient Satisfaction
• Healthcare Consulting
• Electronic Medical Record (Emr)
• Operations Management
• Hipaa
• Patient Safety
• Program Management
• Microsoft Word
• Team Leadership
• Strategic Planning
• Hospitals
• Public Speaking
• Hl7
• Quality Improvement
• Physician Alignment
• Emotional Intelligence
• Epic Systems
• Emr
• Management
• Microsoft Excel
• Informatics
• Project Planning
• Software Project Management
• Microsoft Outlook
• Leadership
• Healthcare Management
• Software as a Service (Saas)
• Healthcare
• Software Implementation Management
• Integration
• 340b
• Microsoft Office
• Physicians
• Medicare
• Project Management
• Healthcare Industry
• Health Policy
• Customer Service
• Inpatient
• Physician Relations