Melissa Zenz

Principal UXR PayPal | Formerly Meta, JP Morgan Chase | Head of Market and UX Research

Role
Principal Uxr at PayPal
Location
Denver, CO, US
LinkedIn followers
500 followers

About Melissa Zenz

Tech and fortune 50 finance research professional with seasoned experience in consumer + B2B research, and a storied track record of setting strategic foundation leading to tangible business outcomes. A unique, multifaceted skill-set, with deep expertise of UX and market research methods shaping user experience, product development, brand, advertising, and white-space innovation. An energetic leader with an high-impact reputation, who is consistently sought out by the most senior levels of the company. Proven ability in leading teams and navigating highly-matrixed and virtual organizations. Specialties: Organizational leadership, Culture carrier, Consumer Insights, UX, Market Intelligence, New product development, Ideation and Innovation Strategy, Brand and Positioning Strategy, Campaign Development, Marketing and Business Strategy

Experience

  1. Principal Uxr

    PayPal

    Oct 2024 — Present

Education

  • University of Cincinnati

    Marketing

  • Miami University

    Bachelor of Science (BS), Marketing

Skills

  • Account Management
  • B2b
  • Marketing
  • New Business Development
  • Advertising
  • Social Media
  • Integrated Marketing
  • Market Research
  • Direct Sales
  • Building Relationships
  • Recruiting
  • Salesforce.com
  • Analysis
  • Strategy
  • Marketing Strategy

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Melissa Zenz — Principal Uxr at PayPal in Denver, CO, US | Unifers