Melissa Wallingford

Clinic Manager Ii @University of Minnesota Physicians

Minneapolis, MN, US

Actively manages staff and daily clinic(s) operations by directly observing staff and clinic processes 50% of the time, using those observations to train staff, drive accountability and recognize opportunities for improvement directly or through directing clinic and patient care supervisors.As the major interface between staff and management in the clinics, proactively identifies barriers to achievement and partners with all parties to develop improvement plans.Identifies barriers to achievement of clinical outcome measures and partners with Medical Directors to develop plans.Directly manages clinic staff to improve quality health care and increase patient centered care.Exercises independent judgment to develop and operate multi-specialty or acute care clinic sites, in accordance with standard methodologiesDevelops, implements and evaluates participation in the planning and documentation of patient care according to departmental policy and procedures.Develops, implements, and evaluates site policies, procedures, goals, and objectives with appropriate input from staff.Oversees the implementation of approved plans and budget (manages expenses and volume) as they relate to clinical services.

South High School

High School

Concordia University-St. Paul

Master of Arts - MA, Family Science

Saint Mary's University

Master of Public Health - MPH, Health/Health Care Administration/Management

Concordia University-St. Paul

Bachelor's degree, Health/Health Care Administration/Management