Melissa Vanda
Renewals Manager at Salesforce
- Role
- Renewals Manager at Salesforce
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Melissa Vanda
A motivated professional working within the technology and start-up space with a focus on client solutions and customer success. Currently serving as a Customer Success Manager at Own Company, I focus on relationship management with customers who use our software to protect and activate their mission-critical SaaS data. I am dedicated to helping customers discover how to best use our platform to drive and improve their data protection strategy.My previous professional experience includes honing skills in building and maintaining professional relationships with clients, strategic planning for up-sell opportunities, and identifying new ways to assist customers in their understanding and continued use of products. I have been trained in each position to fully understand varying software systems to better communicate strategies with customers ensuring they implement our programs.Finally, as a Black Woman in tech, I have made it a goal to assist companies in diversity and inclusion training by joining various ERG\'s.
Experience
Renewals Manager
Feb 2025 — Present · San Diego, CA, US
Education
California State University, Chico
Bachelor's Degree, Recreation Administration
2012 — 2016
Skills
- Customer Service
- Research
- Organization Skills
- Event Planning
- Leadership
- Social Networking
- Social Skills
- Retail Sales
- Teamwork
- Hospitality Management
- Problem Solving
- Marketing
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