Melissa Urquhart

About Melissa Urquhart

Driven, passionate, results-oriented program leader with a progressive fifteen-year proven track record of success leading strategic planning and end-to-end life cycle execution of large-scale, enterprise information technology initiatives. Strategic turnaround driver leveraging a blend of business acumen and technology acuity, a focus on process management, customer service and integrity-based client communication to convert troubled complex technical projects and at-risk accounts into business development opportunities. Conscientious, proactive relationship manager with a history of fostering productive, sustainable client relationships and motivating and mentoring high performing cross-functional international development teams.

Experience

1. Director, Tech Product Management

   Optum

   Mar 2020 — Present

Education

• Virginia Commonwealth University

  BA, English

• University of Maryland Global Campus

  Master of Science - MS, Management

  2005 — 2007

Skills

• Software Development Life Cycle (Sdlc)
• Business Process
• Team Leadership
• Erp
• IT Strategy
• Project Estimation
• Leadership
• Project Planning
• Senior Program Leader
• Account Management
• Change Management
• Process Improvement
• Software Project Management
• Itil
• Program Management Methodology
• Program Management
• Off-Shore Team Management
• Sdlc
• Public Speaking
• Customer Relationship Management (Crm)
• Agile Methodologies
• Turnaround Experience
• Team Building
• Management
• Technical Project Delivery
• State Government Relations
• Security
• Enterprise Software
• Enterprise Architecture
• Healthcare Information Technology (Hit)
• Enterprise Systems Implementation
• Business Process Improvement
• Strategy
• Program Roadmap Management
• Project Management
• Professional Services
• Senior Program Manager
• Saas
• Product Management
• New Business Development