Melissa Tortu

About Melissa Tortu

Melissa N. Tortu M••••••••@gmail.com 60••••••99 Senior Operations Leadership • Analytical Supply Chain Professional • Success in Multiple Industries Highly competent and motivated professional with accolades for progressive success in leading and performing in various industry supply chains, start-up cultures, program operations support, manufacturing and procurement, and technical and medical project management. U.S. Citizen,(no criminal record, perfect credit history, stellar professional and academic record).~Effective leadership, mentorship and performance management ~Interpersonal savvy ~Ethical decisiveness and vision~Exceptional communication ~Cross functional influence ~Process improvement CORE COMPETENCIES Operations Management: End to End Supply Chain Expertise, Manufacturing Planning and Production Control, Sourcing and Procurement, S & OP, Finance, Materials Management, Cold Chain, Logistics and Warehousing Strategy, Cost Analysis and Reduction, Proposal Estimation and Pricing, Project Planning and Execution, ERP System Sourcing and ImplementationLeadership and Performance Management: OKR and KPI Focus and Success, Training, Clear Task Prioritization, Management of Expectations, Mentorship, Strong 1:1 AdvocateProfessional Interface: Customer Focus, Negotiation Tactics, External Performance Metrics and Monitoring, Proactive Approach, Issue Resolution and Mitigation, Strong Communication Skills (Public Speaking, Presentation and Written), Competent and Influential Presence Regulatory Compliance: Safety, Human Resources, Export/Import control (ExIm), Ethics Awareness, Legal Implication, Proprietary Protection, Inventory Control and Tracking, Medical Device and Aerospace Structure Quality, FDA and FAA Regulation StandardsComputer skills: Enterprise and Manufacturing Resource Planning Systems (SpaceX homegrown WARP system, SAP-Common Operating System, PIOS, Netsuite), Microsoft Office Suite (Excel, Word, Power Point), CRM, E-commerce, WMS, Teamcenter engineering drawing platform, LM Procure to Pay (P2P), Enterprise Product Data Management

Experience

1. Director, Materials Supply Chain and Operations

   ICON

   Apr 2025 — Present

Education

• Rutgers University

  BA, Economics

  2006 — 2010