Melissa Tia Carrouthers

About Melissa Tia Carrouthers

I am a fearless and results-driven professional with a knack for developing people through actionable goal setting. AREAS OF EXPERTISE:Human Resources: Full Cycle Recruiting | Onboarding | Training, Coaching, MentoringBusiness Partner: P&L Management | Change Management | Project Management | Team DevelopmentSenior Operations: Complex Data Analysis | Solutions Architect | Customer Service Excellence | Merchandise Presentation~10+ years of increasingly responsible multi-unit management roles ~Oversaw $150M in sales and 225+ associates across multiple departments~Served as Regional Trainer to achieve #1 and #2 rankings~\"Pain-point\" problem solver, asked to relocate to manage larger volume stores several timesEmail: t••••••••@gmail.com

Experience

1. General Manager

   Tesla

   Apr 2018 — Present · Charlotte, NC, US

Education

• University of South Carolina

  Master of Business Administration - MBA, Business Administration and Management, General

  2021

• University of North Carolina at Charlotte

  Bachelor of Arts (B.A.), English

  2000 — 2004

Skills

• Time Management
• Profit
• P&L Management
• Succession Planning
• Full-Life Cycle Recruiting
• Merchandising
• People Development
• Recruiting
• Change Management
• Visual Merchandising
• Big Box
• Teamwork
• Loss Prevention
• Workday
• Customer Retention
• Store Operations
• Customer Service
• Store Management
• Microsoft Office
• Sales
• Customer Satisfaction
• Training
• Driving Results
• Associate Development
• Microsoft Excel
• Leadership Development Coaching
• Kronos
• Adkar
• Sales Management
• Inventory Management
• Inventory Control
• Retail
• Team Building
• Management
• P
• Performance Management
• Employee Training
• Microsoft Word
• Team Leadership
• Human Resources