Melissa Thaus

Talent Acquisition I Recruiting Operations I People Operations I Human Resources

Role
Director, HR Shared Services at CNA Insurance
Location
Chicago, IL, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Melissa Thaus

Talent Acquisition & HR Operations leader with 10+ years of experience scaling teams, optimizing TA processes, and driving operational excellence across high-growth startups and enterprise environments. Proven success leading HR Shared Services, end-to-end recruiting, onboarding, and HR tech transformations, including ATS (Greenhouse, Workday) implementations and M&A talent integration.Known for building data-driven, scalable, and employee-centric HR service models, delivering measurable impact, and enabling organizations to hire and retain top talent in fast-moving, complex environments.

Experience

  1. Director, HR Shared Services

    CNA Insurance

    Aug 2024 — Present · Chicago, IL, US

    Lead centralized support for COE\'s (Talent Acquisition, Talent Development, Leave Administration, Benefits, Compensation, Payroll, Audits etc.

Education

  • Marquette University

    Bachelor's

  • Northwestern University

    Business Essentials Certificate

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Melissa Thaus — Director, HR Shared Services at CNA Insurance in Chicago, IL, US | Unifers