Melissa Taylor

Board Support Manager @Monzo

Leeds, GB

Offshoring Programme Support:• Obtain approval and organise any International Travel as required• Act as focal point for all visa requests• Control, track and report on the travel budget for Offshoring (£4m+ over 5 years) ensuring best value is obtained by working with PWC Team and Offshoring Commercial Manager• Maintain travel tracker to ensure awareness of when colleagues are offshore• Chair monthly engagement calls between DLG/EXL and provide support where applicable• Assist with minutes, tracking of action logs and coordination of documents as required for the monthly management, executive management and compliance & risk committee meetings with external supplier.Personal Assistant:• Provide confidential PA support to all Managers• Maintain complete diary systems for the relevant Manager and their team, including co-ordination of annual leave, departmental travel, team meetings, attendance at training and seminars, liaising with the appropriate parties• Take ownership for the monthly cost centre reports and monthly payroll reports, checking details and following up on any queries• Assist with collating information for the annual pay review spreadsheets always maintaining a high level of confidentiality• Provide professional typing and administrative support to the Managers and their teams• Deal with and submit all monthly expenses on time • Manage all communication (telephone, post, face to face & email) for the Managers and their teams, prioritising and escalating where appropriate• Create and maintain action logs for any relevant meetings• Organise internal events such as Strategy Away Day events and Team Building Events.

Trinity and All Saints College

Bachelor of Arts (BA)