Melissa Stroupe
Director of Operations @Kisco Senior Living
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WORK HISTORY
Director of Operations @Kisco Senior Living
EDUCATION
Appalachian State University
Hospitality and Tourism Management
University of North Carolina at Greensboro
Bachelor of Business Administration (B.B.A.), Business Studies
ABOUT MELISSA STROUPE
Dedicated and results-driven professional with a strong commitment to supporting community engagement and enhancing the quality of life for residents, families, and associates in senior living environments. With a proven track record in sales and service excellence, I prioritize care, safety, and satisfaction while fostering positive relationships. My expertise in senior living leadership and innovation, combined with a keen understanding of project management, allows me to effectively bridge the gap between home office operations and community-level needs. I am passionate about driving growth and development initiatives that not only meet but exceed organizational expectations, ensuring a thriving and supportive atmosphere for all stakeholders.Currently I support Kisco Senior Living on a national level, directly supporting and training our Hospitality Services team as they welcome new residents and manage community operations. Additionally, I contribute to Kisco\'s Home Office Operations by leading document management initiatives, regulatory compliance, and quality assurance.I am a licensed ACH Administrator for the state of NC, but my current role extends to partners to support 31 communities in 10 states.
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