Melissa Stroupe

About Melissa Stroupe

Dedicated and results-driven professional with a strong commitment to supporting community engagement and enhancing the quality of life for residents, families, and associates in senior living environments. With a proven track record in sales and service excellence, I prioritize care, safety, and satisfaction while fostering positive relationships. My expertise in senior living leadership and innovation, combined with a keen understanding of project management, allows me to effectively bridge the gap between home office operations and community-level needs. I am passionate about driving growth and development initiatives that not only meet but exceed organizational expectations, ensuring a thriving and supportive atmosphere for all stakeholders.Currently I support Kisco Senior Living on a national level, directly supporting and training our Hospitality Services team as they welcome new residents and manage community operations. Additionally, I contribute to Kisco\'s Home Office Operations by leading document management initiatives, regulatory compliance, and quality assurance.I am a licensed ACH Administrator for the state of NC, but my current role extends to partners to support 31 communities in 10 states.

Experience

1. Director of Operations

   Kisco Senior Living

   Mar 2026 — Present

Education

• Appalachian State University

  Hospitality and Tourism Management

  2006 — 2008

• University of North Carolina at Greensboro

  Bachelor of Business Administration (B.B.A.), Business Studies

  2008 — 2011