Melissa Smith
- Role
- Customer Relationship Manager Americas at Rockwell Automation
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Melissa Smith
Forward thinking customer experience leader with a demonstrated history of continuous…
Experience
Customer Relationship Manager Americas
Oct 2022 — Present
Lead the Americas Customer Relationship Manager team driving positive outcomes to enable customer success. Support the continued development of the organization achieving strategic initiatives through collaboration within the global team.
Education
University of Wisconsin-Milwaukee
BA, Communication, Journalism, & Mass Communication
1997 — 2001
Skills
- Integration
- Manufacturing
- Project Management
- Continuous Improvement
- Customer Service
- Automation
- Call Center
- Sap
- Troubleshooting
- Change Management
- Process Improvement
- Microsoft Office
- Cross-Functional Team Leadership
- Call Centers
- Team Leadership
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