Melissa Sfeir
Customer Service Representative @Zeincrew
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WORK HISTORY
Customer Service Representative @Zeincrew
LB
As a Customer Support Specialist, I provided empathetic and responsiveassistance to over 50 customers daily across multiple communicationchannels, achieving a 95% satisfaction rate. I resolved complex inquiries andtechnical issues efficiently, leveraging in-depth product knowledge to ensure seamless customerexperiences.
EDUCATION
American University of Technology
Bachelor of Business Administration - BBA, Business Administration and Management, General
ABOUT MELISSA SFEIR
Started my journey in hospitality, moved into sales and luxury retail and had the chance to work with the most reputable retail companies in Lebanon. Each step has shaped my ability to adapt, connect with people, and deliver great service, no matter the role and circumstances. Now in Calgary and ready to bring my knowledge and skills into a corporate role where I can share my experience, knowledge, and skills while still learning and evolving.
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