Melissa Serna
Senior Federal Proposal & Technical Writer | APMP Certified | DoD, IC & Civilian Agency Proposals | Section L/M, FAR, Capture Support
- Role
- Technical Writer at Quantum Sky
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Melissa Serna
Senior federal proposal and technical writer with 8+ years of experience supporting contractors in winning competitive, multi-million-dollar federal contracts across the Department of Defense, Intelligence Community, and civilian agencies.I specialize in developing RFP-compliant, evaluator-focused narratives for technical, management, staffing, and past performance volumes, with deep expertise aligning content to FAR requirements, Section L/M instructions, and agency-specific evaluation criteria.My experience includes translating complex IT, cybersecurity, cloud, and systems engineering solutions into clear, persuasive proposal language that strengthens evaluator understanding and scoring. I bring strong proficiency in storyboarding, compliance reviews, recovery cycles, and color team support, and I regularly collaborate with capture managers, proposal managers, engineers, and solution architects to surface win themes and discriminators.In addition to proposal development, I support marketing and business development efforts by editing and refining newsletters, landing pages, web content, brochures, and white papers to ensure clarity, consistency, and alignment across proposal and corporate communications.Core strengths include: federal proposal development, Section L/M compliance, FAR-aligned writing, executive summaries, past performance narratives, and high-impact editing in deadline-driven environments.
Experience
Technical Writer
Nov 2024 — Present · Herndon, VA, US
Senior federal proposal and technical writer supporting prime contractor pursuits and program documentation for Department of Defense and Intelligence Community customers. • Develop technical, management, and solution narratives for competitive federal proposals and task orders supporting mid-size to large, multi-million-dollar pursuits. • Translate complex cybersecurity, IT infrastructure, cloud, and systems engineering solutions into clear, evaluator-focused proposal language aligned with RFP requirements. • Partner with solution architects, engineers, and capture teams to extract technical approaches, discriminators, and win themes. • Perform Section L/M compliance reviews, storyboarding, and recovery-cycle edits to ensure alignment with evaluation criteria and proposal instructions. • Collaborate with graphics teams to develop process flows, architectures, and data visualizations that strengthen evaluator understanding and proposal scoring. • Conduct color-team and final-review edits to ensure clarity, compliance, consistency, and persuasive positioning. • Edit and refine marketing and business development collateral, including newsletters, landing pages, web content, brochures, and white papers, ensuring brand alignment and consistency across proposal and corporate communications.
Education
Florida International University
Bachelor of Science (B.S.)
2003 — 2006
University of Miami
Master of Science (M.S.)
2008 — 2011
Skills
- Creative Writing
- Powerpoint
- Microsoft Excel
- Research
- Student Development
- Microsoft Office
- Enrollment Management
- Student Engagement
- Bilingual
- Copy Editing
- Social Media
- Coordinating Schedules
- Writing
- University Relations
- Spanish
- Coordinating Events
- Higher Education Administration
- Student Affairs
- Communication Skills
- Editing
- File Management
- Higher Education Leadership
- Public Speaking
- Higher Education Research
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